At American Furniture Warehouse, we know how frustrating it can be to deal with sales professionals that do not know the furniture information and locations and hovers over you as you shop. That's why our number one goal at AFW is to have you, our customer, have a the best low-pressure shopping experience possible!
We want you to enjoy your experience with us from the minute you walk in the door and our greeters in red welcome you to a whole new type of shopping experience. It is important to us that you feel free to wander through our showroom and enjoy yourself with a low-pressure shopping environment. Try out any of our pieces, measure for fit in your home, move items around to get a better idea of them in your home, and when you are ready we will be here. Our knowledgeable sales staff will always be available around our sales floor to answer all of your questions and help you purchase your new home furniture pieces.
Our sales staff are provided training and tools to help our customers with answers on products, services and design help. We bring in representatives from major industry leaders like Ashley to help educate our staff on each product on our sales floor, providing ongoing training each day on different company related topics. We educate and quiz our sales staff at daily sales meetings on each new product that comes onto the sales floor to ensure they are ready to provide you with quality service when you arrive with questions.
We want you to take it all in, see all there is to see, get ideas, make plans, dream, and have a great time! Feel no pressure! When you shop in other stores sales staff will pressure you and lurk around, at American Furniture Warehouse we believe in a low-pressure shopping experience for our customers. We want YOU to have a great experience buying furniture, mattresses and home decor accent pieces.
Please always remember when you are walking around our stores if you have any questions, “Anyone in a red shirt can help you! ”Stop in and enjoy YOUR low-pressure shopping experience!