Does AFW sell gift cards?
Yes. AFW gift cards can be purchased and redeemed online or in any of our stores. For gift cards purchased online, an email will be sent to the recipient with the card number and pin.
Please Note: Gift cards purchased in stores prior to November 26, 2021 do not have a PIN and cannot be used for online purchases.
How much can I add to my AFW gift card?
Gift cards can be purchased online in denominations of $25, $50, $100, $250 and $500. Gift cards purchased in-store can have a value up to $5000. Both can be used either online or in stores.
Can I reload my gift card?
No. Gift cards can only be loaded at the time of purchase. They can be redeemed on multiple purchases until the value is depleted
Does my gift expire?
No. Gift cards do not have expiration dates.
Is there a fee for holding a balance on my gift card?
No, there is no fee for holding a balance on your gift card.
How do I use my gift card?
For online purchases, you can enter your card number and pin at checkout. The process is the same for electronic or physical gift cards. To use your electronic gift card in stores, you must have the card number and PIN that were emailed to you.
Can I get a refund if I purchased with a gift card?
Refunds or returns are applied to the original gift card and not refunded in cash. Please do not dispose of physical gift cards.
Can I purchase a new gift card with my old gift card?
No. Old gift cards must be redeemed in-store and cannot be exchanged for online gift cards.
Can I get cash back on a gift card balance?
Yes. If the remaining balance is less than $5, it can be redeemed for cash.
Can I buy multiple gift cards in one transaction?
No. Each gift card will require a separate transaction to purchase. However, you may use multiple gift cards for a single purchase online or in stores.
What if my online purchase is more than my gift card balance?
You can pay difference with a credit card after applying the gift card to your purchase.
What happens if I lose my gift card?
Please treat your gift card or electronic gift card and pin like cash. Gift cards cannot be replaced if lost or stolen. American Furniture Warehouse / AFW.com is not responsible for unauthorized use of lost or stolen cards.
Can I purchase a gift card on my Wells Fargo credit account?
No. Gift cards cannot be purchased with financing accounts.