Colorado Springs, CO Showroom

Colorado Springs, CO

Store Info

Colorado Springs, CO Showroom
2805 N Chestnut St
Colorado Springs, CO 80907
(719) 633-4220 Get Directions

Store Hours

  • Monday: 10:00 AM - 10:00 PM
  • Tuesday: 10:00 AM - 10:00 PM
  • Wednesday: 10:00 AM - 10:00 PM
  • Thursday: 10:00 AM - 10:00 PM
  • Friday: 10:00 AM - 10:00 PM
  • Saturday: 10:00 AM - 10:00 PM
  • Sunday: 10:00 AM - 7:00 PM
Pickup hours start at 10 AM.

Nearby Locations

Colorado Springs

2805 N Chestnut St
Colorado Springs, CO 80907
(719) 633-4220 See Store Details

Pueblo

4711 Dillon Drive
Pueblo, CO 81008
(719) 542-5169 See Store Details

Englewood

8820 American Way
Englewood, CO 80112
(303) 799-9044 See Store Details

Lakewood

5390 South Wadsworth Blvd
Lakewood, CO 80123
(303) 933-3975 See Store Details

Store Reviews

(100 reviews)
5/25/2024 9:16:04 PM
By Stephanie RandleEl - Fagan
We were there for less than 30 minutes. We found what we were looking for & a great price. They loaded our item into my pickup, tied it down & home we went.
5/25/2024 3:53:01 AM
By Nicole Adams
I don't even know where to start... Let me say that this store has the best prices and best looking furniture! The staff is amazing, always super helpful, and take their time to assist you! My husband and I had an unfortunate situation, and we immediately got helped by the amazing customer service agent Hilda Santiago! We also want to thank the wonderful staff inside the store and the warehouse workers. We appreciate you all so much!
5/23/2024 11:19:37 AM
By Heather Lackey
5/21/2024 5:37:14 PM
By Austin Leggett
5/15/2024 6:37:37 PM
By John Geiger
Great place to shop for furniture. Huge selection, no push knowledgeable sales people and very sharp behind the scenes regarding delivery and customer service.
5/15/2024 6:13:06 PM
By Tiffany Bonn
5/15/2024 1:38:07 AM
By Agtang
As much as I like the prices it doesn't justify all of the mistakes that were made with my order. First, I ordered a bed frame that was "in stock" but came without the sides. Customer service said 2-3 weeks and they would schedule for the rest to be delivered, when the 3rd week rolled around I called and they said it was already in stock and ready to be delivered? Why I didn't get a call, ill never know. All I do know Is that my brand new matress had to remain on the floor in that time. Second, I was putting together my kid's bedroom set and a the screws used to hold it together were missing, so I called customer service. It all seemed to be settled with customer service saying the part would be delivered in 3 days. After a week I called customer service again and it turns out that they don't carry the piece, it was never sent, and they cant order it for me! Now I have to call the manufacturer and order the 56 screws. I don't understand why they even have customer service if they can't solve customer issues.
5/13/2024 7:54:06 AM
By Kate Brophy
5/10/2024 7:08:33 PM
By James Burton
Ppl
5/10/2024 4:35:04 PM
By Gracie Almendariz
5/9/2024 12:38:57 AM
By John Bass
Our sales representative, Bob Kashner at the Colorado Springs store, was very patient as we looked at various living room displays. His product knowledge was exceptional and we decided on a group ensemble that met our expectations. Dakota, at the front office desk, helped finalize the billing details. We've been customers of AFW for a number of years. The people, the pricing and customer service are the best.
5/7/2024 1:10:13 PM
By Brice Cook
You are every day furniture shopping needs can be found under one roof at American furniture. You won’t go wrong. The sales people are absolutely spot-on and can explain the ends and outs of your purchase.
5/1/2024 2:34:50 PM
By Geraldine Lowenherz
Good low cost furniture compared to other venues
4/28/2024 8:30:58 PM
By Anfonee Murree
My apartment complex just screwed me over due to all kinds of weird stupid stuff which was only made manageable thanks the this company working with me every step of the way. Vic from the sales floor and Alandra from customer service were very considerate and helped me a lot. I plan on coming here for all my furniture needs.
4/27/2024 1:28:48 AM
By Michelle Chavez
I just picked up today my couch set and for my soprise it came all stained and customer service said that they are not responsable for these types of things.I bought something new for a reason and this is just not worth it.😡
4/25/2024 1:37:15 PM
By Charley Snyder
Got some great deals and Dirk the sales guy was super helpful.
4/25/2024 1:09:55 AM
By Sam Edwards
We found the perfect pieces for our needs and they arrived in just two days.
4/24/2024 10:39:39 PM
By Thomas Martin
4/24/2024 7:56:40 PM
By crystal cooper
4/22/2024 5:15:51 PM
By DENNIS POOLE
When I picked up my office chair at the dock the back seat post was punched through the box and damaged. The guy tried to pass it off as it was fine. I had to call him back at which time we opened the box to confirm it was damaged. They didn't have anymore in that color and the manager came out to swap out for a different color. He took the receipt to do the swap and whoever he dealt with just did a return and put my money back on my card so I had to go back in and go through the whole paying process again and wait on it to be pulled from stock. I should have just ordered the chair from Amazon...
4/22/2024 12:38:04 AM
By Joe Herrera
4/20/2024 3:30:20 PM
By Iris Rivera-Gullatte
4/18/2024 4:08:29 AM
By Helen Valencia
Large selections of everything you would need for you home. Prices are good for ones starting out and the ones doing a whole room make over.
4/17/2024 6:19:06 AM
By Diane Chiofalo
Great stuff and price was good to
4/15/2024 6:41:31 PM
By Debbie J.
I usually have had a good experience here, but not the last time. I purchased a dining set, was told yes only the bench would be back ordered, but the table, and chairs would be here by the next few days. Only the table was delivered. When I asked where the chairs were they said they would not be in for 2-3 weeks. I had Easter dinner for my family planned and the chairs with my old table were already in my garage. I just got the notice my chairs would be delivered. I chose a Tuesday and then found out I had to change it due to a another appt. I called them Monday. Then I was told to change it would cost a 45.00 change fee since those chairs were already on the truck coming down from Denver. Not the service you used to get at this store, which is in Colorado Springs.
4/15/2024 3:45:56 PM
By Billy Dee
This is the best kitchen table and soft chairs. Janica did a fantastic job selling it to us please give her a raise & American Furniture Warehouse team did an Incredible job delivering it and putting it together in less than 30 minutes. Thank you so much. My Son loves it and My Wife loves it too. Happy Wife Happy Life. Salute from an Army Soldier!
4/13/2024 7:14:58 AM
By Mario Saldana
4/12/2024 9:28:41 PM
By Geraldine Lowenherz
Good cheap fur
4/12/2024 5:51:51 PM
By morgan hiser
It was a great experience, we bought a bed and a frame. The mattress was too stiff and they let us exchange the mattress no questions asked, My experience with Gabe was excellent!
4/10/2024 1:10:24 AM
By Tyler Feldman
4/10/2024 12:22:31 AM
By Jimmy James
4/8/2024 6:29:30 PM
By Stacey
The delivery guys were here right on time. They were professional, friendly and fast.
4/6/2024 2:30:25 PM
By kylee kutney
Josh and Derek were fast and efficient with delivery ! Very polite gentleman. We love our new sectional ! Highly recommend American furniture warehouse in Englewood Co .
4/5/2024 6:57:37 PM
By Sammy
Great experience. Prices were great the employees were very nice and super helpful. Went in on a Wednesday and received our furniture by Friday! When they delivered our things they were fast and super friendly. Very happy with how everything arrived.
4/4/2024 9:54:59 PM
By Chris Schreck
4/3/2024 7:52:11 PM
By Linda Saville Bryant
4/3/2024 3:36:59 PM
By B Reyes
Great customer service from in-store to delivery!
3/28/2024 11:06:22 PM
By Anna Medina
I recently purchased a nice leather sofa, love seat and side tables! I also purchased a dresser. If you want quality leather furniture, this is the right place! They offer excellent prices and delivered my furniture on time!
3/28/2024 7:55:59 PM
By Bart
As always, exceptional customer service and amazing selection, and a delicious food court and place to rest your feet. The guys and gals doing the loading dock services were also friendly and professional. 5 Thumbs Up!
3/26/2024 2:36:36 PM
By Zach & Paola McGowan
After 3 hours and a half in this store we found what we wanted and they made it so easy and simple to purchase and get delivered seriously it was the best purchase.
3/25/2024 4:59:03 PM
By Audrey Allen
Delivery was on time, very fast service and drivers were respectful!
3/23/2024 9:57:04 PM
By Adam McRae
3/21/2024 7:16:27 PM
By Suki Ko
3/15/2024 6:05:26 PM
By Meg Provencher
3/14/2024 1:40:04 PM
By Bonnie Madril
3/12/2024 4:41:46 AM
By Dylan
The staff are all very kind. Beautiful showroom that makes for nice weekend shopping. The prices make for a good buy, I left with a smile
3/10/2024 5:02:24 PM
By Bryan Jensen
Horrible quality. Looks good on the show room floor, but when it's delivered, the product is garbage - just give it a few weeks! The delivery guys were nice, but tracked in mud during the install (maybe consider wearing booties, or laying additional carpet down, so this doesn't happen). We had a couch that had USB chargers (USB & USB-C), but after a week, didn't work. They agreed to replace the sections of the couch that with a completely new section, but the replacement didn't have a USB-C chargers, so they agreed to dump off another couch sections with USB-C ports. Within one month we've already had two new couch's, however, the cushion wedge piece (only piece that wasn't replaced) is clearly deflated relative to the new pieces that were replaced. Also one can clearly see the new vs. old creases in the cloth. It's junk!!! They agreed to now refund the entire amount, except the delivery fee of $95. One would think that after all the back-and-forth, and having to wait around for the delivery drivers to pickup and deliver new pieces (having to take PTO to do this) they would just refund the $95 delivery fee, but they didn't. I will say that the customer service was awesome (they do hire great staff), however, this doesn't ameliorate their policy & quality of the product. Therefore 1-star.
3/10/2024 1:45:55 AM
By Rick Smiley
3/9/2024 10:27:49 PM
By John Klein
Best furniture store in the springs
3/8/2024 8:54:59 PM
By Jenny C
Darren is the best! His top notch recommendations helped us get the perfect bedroom set. Give Darren a raise - we'll be back because of him!
3/8/2024 12:21:49 AM
By Michael Freauff Jr.
3/6/2024 11:06:00 AM
By Christopher Shabazz
These people have that hurry up and buy attitude didn't care for this place at all 4 thumbs down !
3/3/2024 7:02:14 PM
By Allie Henagan
I bought a couch set in July of 22 and before April of 23 the back of the couch had caved in and hangs lower than the rest. Now the other couch is starting to do the same- Very low quality furniture. Only my husband and I live at my home so it’s not like it’s overused. Just spend the extra money and go somewhere else!
3/2/2024 6:40:25 AM
By Bill and Marion Ford
2/24/2024 8:26:55 PM
By R Huertas
You ahould hure more employyes like tevin,on time,extreemly pleasant. Ty tevin
11/7/2022 4:01:45 AM
By Gus M
Having bad luck with tv cabinet. First attempt to pick up, unit was damaged. Reordered, and tried to pick up again. It was damaged worse than the first. Decided to try a third time. We shall see. The guys at the pick up area are very nice and polite.
2/20/2024 10:02:38 PM
By Isela
amazing furniture for a great price! i love all my furniture from here and the delivery process is easy and great!
2/20/2024 7:37:03 PM
By Marah Rose-Rawe
Furniture and prices are great. Service? Not so much. I guess I don't look like I have any money to spend.
2/20/2024 5:50:25 PM
By Mike Smart
An agent from afw came to my house and said your motor is out.we will order you a new one or get you a new chair.month goes by and nothing. I call and they didn't order the motor.then I was told bring the chair and we'll trade.I get there and will not replace. I'm 100%disabled for life and I shouldn't be moving recliners,I had no one to help me so I did it because I have nothing to sit 0n.Now it's been 3 months and no chair.I called again and still didn't order my motor..I've been disrespected before, just not this bad when it's this important.
2/20/2024 3:48:12 PM
By Derrick Steadman
excellent Quality and prices!!
2/18/2024 2:34:53 PM
By Benita Lovato
After our recent house fire we needed to rebuild our lives from square one. We heard positive experiences from loved ones about AFW. So we visited the Colorado Springs showroom. Our showroom experience lived up to those recommendations. Anthony was our sales representative and was incredible. He was helpful, attentive to detail and specs, available for questions but not overbearing. He gave us space and direction and made helpful suggestions. Couldn't have asked for a better in person experience. We purachsed our livining room, bedroom, and kids bedroom furniture in whole. All was set to be delieveres to Northern NM but they only come out once a month. So we waited the 2 weeks. Anthony included details of our home and the location in the snowy canyon of Taos, NM. Come delivery day we experienced the worst customer service imaginable. Schedule delivery window was 1-5pm by 12 we were contacted by the drivers stating that they had already been by and would not be completeimg the delivery as they felt unsafe with the snowpack and bridge on the property. Despite shoveling and salting the driveway areas as instructed we were told that the delivery would be canceled. My husband tried reasoning with them repeatedly as he is an experienced CDL driver and even tried to show them that there was plenty of room 48ft to be exact from the road to park their 40ft box truck without ever even crossing our snowpacked but cleaned and salted bridge which was their primary concern. They still refused and stated they could reattempt the delivery March 10th a month later. We shared our dire situation and need for furniture as we had nothing in our new rental after the home fire, they did not care, told us to call customer service and cancel the order and left. When we called customer service we were greeted by Sochee, this woman laughed, sighed, and was incredibly unprofessional as she navigated through our complaint and concern. When we asked about canceling and getting a refund she said she could but would not refund us for the delivery and set up fee which was just below $500. We asked repeatedly to speak with the delivery manager multiple times whom she kept referencing, she said he refused to talk to us also. There was no delivery, nor setup and so we were beyond unhappy to still be charged that fee. We sent pictures of the straight, cleared, and salted driveway, still nothing. We called customer service back after she hung up on us and got Kathy who was more empathetic to the situation. Kathy offered to get the truck sent back to a location in town proper if we could secure a trailer or truck to get the furniture off of. We did just that based off of our desperation and true need for the items, at this point we regretted ever doing buisness with AFW. Fast forward to the trailer now being fully loaded down. My husband's and I then had to unload every single item and he was handed multiple small bags of hardware and a quick 3 minute explanation that the dressers would be hard to put together and there was no instructions for any of the items because usally they put them together themselvew. He was told to call customer service with any issues he might experience and they could try to walk him through set up on the phone. When we did we were given an $80 refund for out troubles, despite delivery and set up costs being just under $500. If you are not in a dire situation like we were, we highly recommed you take your buisness elsewhere as the customer service from their customer service and delivery team were horrible and still leave us holding our heads wondering how on earth any of this happened.
2/18/2024 12:29:45 PM
By Anthony
BUYER BEWARE: Product is garbage. Delivered a defective couch to me. I told them immediately and I was told it would break in and cushions would fill themselves in. Then the delivery people installed them in the wrong direction , They had every excuse under the sun saying it wasn't defective. Months later it got worst and they are telling me there is nothing that can be done cause I live our of state. Unless I want losing hundreds of dollars. They shouldnt be delivering out of state if they won't stand behind their product. $2000 down the toilet. Complete trash!
2/16/2024 5:16:22 PM
By Jesse Morehouse
Sales and delivery folks were all a real pleasure to work with. Prices were extremely competitive and delivery with assembly was very reasonably priced. Choices were great. Highly recommended!
2/16/2024 4:50:28 AM
By Suzanne Wesson
2/12/2024 4:08:35 PM
By MARIO GALLARDO
The person helping me was courteous and respectful. Took care of ordering the furniture and delivery was great. The delivery people came in and put everything together like the professionals that they are. Excellent service and I fully recommend buying at American Furniture Wearhouse.
2/9/2024 8:59:06 PM
By Gary Thompson
This is a fun place, lots to see, open late, very large, prices seem fair for the quality.
2/7/2024 3:58:12 AM
By AMber Castro
2/3/2024 3:27:29 PM
By Elena Tooley-Prater
2/2/2024 8:32:10 PM
By Joyce Chavez
I needed a new chair. Decided on a rocker recliner to replace old worn out regular chair. Good selection, good prices, was on sale too.
2/2/2024 1:26:33 AM
By Mike C
Great selection, decent prices, delivery and setup were convenient and fast
1/29/2024 5:52:34 PM
By T Hall
If you like cheap low quality furniture, this is the place. Horrible service with warranty issues. Avoid.
1/28/2024 6:08:26 PM
By marty brandt
1/28/2024 2:54:41 PM
By Sweetie
This store has a little of everything! Working on a budget, no problem! Wanna ball out on nice furniture, no problem! The quiet thing about this place is the sales reps and how they jump all over you. I personally look for what I want to purchase and then find a sales rep who hasn’t pounced on me, one who hasn’t been nasty when I’m just looking. They get commission based off sales, so watch it. I love the variety in furniture. I love how it’s all displayed. They even have cleaners walking around cleaning to keep the place spotless! I’ve purchased here about 3 times now and am happy every time. I’ve had a few issues and had to send back future that was damaged but it wasn’t the drivers fault. They fix any issues and make sure you are happy. Definitely recommend!!!
1/25/2024 4:14:01 AM
By Daniel Copeland
1/23/2024 1:27:24 PM
By Joseph Francis
Found what we were looking for and very helpful salesperson, Amanda
1/23/2024 12:26:19 AM
By Elisabeth Scanlon
As always, amazing experience coming here. Bob took amazing care of us. We were looking to make an upgrade on our bed, and he helped us find the perfect mattress and perfect frame, without trying to push us. We truly felt like he was helping us find what would be best for us. He got us set up with delivery, and even made sure they would take care of our old mattress and box springs. Delivery went smoothly too, there was a little bit of a hiccup with the time of delivery, but the driver got it all sorted out for us. I can't believe how fast they were to set everything up.
1/19/2024 5:24:18 PM
By Carolyn Inge-stevens
Are favored places to buy furnitures
1/17/2024 3:08:08 PM
By Evans Love
Sales and delivery guys were awesome. But AFW has literally the worst delivery scheduling system. If upper management reads this, fix your policy to allow customers to determine when they want their purchases delivered.
1/15/2024 7:55:27 PM
By Meagan T
I purchased two of the Healthcare Memory foam mattresses. This was after research and asking peoples opinions. One for myself and the other for my aging parents. Needless to say after a very short 18 month period we got rid of them. American Furniture warehouse is amazing at selling and that is where the buck stops. We went through all the rigmarole to have their mattress warranty department contact us and deny our claim. They said the uncomfortable mattresses were well within the wear limits of the product. Their customer service manager then proceeded to tell me to sell the mattresses on facebook marketplace at a mark up or what I paid for them so I could reselect mattresses. He then proceeded to tell me they do not get complaints on these mattresses. Then said they were not for everyone. I submitted a factual review to their website and they will not post it. After having extensive care at a Chiropractor, I caution anyone to do some more research before purchasing a mattress from American Furniture Warehouse. * This business also moderates their online reviews on their personal website. Not a great way to show your customers true reviews of the products.
1/14/2024 5:31:25 AM
By SilkHyperFox PE
This place is nice with some respectful staff. No pressure to pick something quick
1/13/2024 1:52:12 PM
By Ronald Paris
I found great prices on their furniture, unfortunately I was visiting from out of town. I couldn't get anything.
1/13/2024 5:35:17 AM
By Scarlett Johnson
I love this store! A lot to choose from, clean, friendly staff and even a food stand. Have bought from this store and always had quality and excellent service.
1/9/2024 7:17:41 PM
By Sheri L
Horrible! The experience was ok, but they sell junk. Staples sticking out the top of my couch!! They never got back to me about it. Dangerous!! So, disappointed! I'll never buy from them again. Screw missing from my daughter's bed, too. They left it that way too.
10/8/2020 3:27:35 PM
By Catrina Thomas
We had a very bad experience with them during covid times and it took them five months to completely deliver our order for a bedroom set. But we decided to give them another shot when we needed a new living room set. They were absolutely fantastic and the delivery went on time and the delivery men were so fast and efficient. We couldn't be more pleased.
1/8/2024 6:19:49 PM
By Jephthah Decker
Amazing customer service! Couldn't have been happier with our purchase. Had an issue with a small cut in the couch. I contacted customer service that day, spoke to a live person immediately and they had the issue resolved within 10 minutes! Got a replacement couch the next business day. AFW went above and beyond our expectations! Highly recommend!
1/1/2024 5:23:28 PM
By Nick D
Stop disconnecting my phone calls. You might get any extra star or two. What's up with these orders taking so long?
1/1/2024 4:18:15 AM
By Patrick DeFile
Half my stools seem to have been slightly damaged displays and also don't really match. Same thing with the second set shipped from Denver.
12/31/2023 7:55:44 PM
By Ariana Livermore
12/31/2023 7:43:21 PM
By Christine B
Went in today to buy a couch because I finally have a day off and you can't take anything home today. Huge store and nothing is for sale??? What's the point? Really lazy snotty staff too. Cash in my pocket ... Sad...
12/29/2023 8:33:01 PM
By Nathan aumiller
12/29/2023 1:01:15 AM
By Mike Golden
12/28/2023 11:25:05 PM
By Amanda Maneck
12/26/2023 11:26:25 PM
By Nerofamily
Buyer beware! Spent $2,800 on a leather sectional and the arm rest caved in a few months later. I had to drive it to Denver from Colorado Springs to get it fixed. They fixed the framing, but said the line in the leather from the frame collapsing was from wear & tear. Now I'm left with a couch that after six months is blemished and everytime I look at it I'm frustrated. I'll never buy furniture from AFW again.
12/23/2023 1:03:07 AM
By Alex Hiesiger
Everyone is always so helpful!
12/22/2023 3:05:03 PM
By Amanda Tolles
Absolutely wonderful experience. From time I purchased the couch to delivery was less than 36 hours. Ordered right before Christmas so I wasn't sure I'd have it in time, which was ok but they exceeded all my expectations. Delivery was prompt and fast. Jose and his partner communicated well with each other ensuring their own safety and that furniture nor my house were damaged. They arrived on time and we're in and out within 10 minutes.
12/22/2023 6:57:49 AM
By Steve Sterling
Good selection of the type of living room furniture we were looking for. Outstanding help from our sales associate, Amanda Thornton - knowledgeable, patient, pleasant. If it’s five stars, give her six!
12/20/2023 1:51:24 PM
By Brittany Mcswain
The whole experience was great! Suzanne was so nice and made the whole purchasing process quick. There were a lot of options for delivery and of coarse I chose the soonest, but when the day came the guys kept me updated and were quick and efficient. They made sure I liked the set up which I appreciated because I’m pregnant. I will continue to go to AFW for our furniture needs!
12/20/2023 7:10:00 AM
By stephanie attipoe
12/20/2023 3:17:34 AM
By Malissa Benson
12/19/2023 5:57:23 PM
By Kenny Jones
Furniture for everyone, that Jake is one fun guy!

About This Store

American Furniture Warehouse Colorado Springs, CO

Colorado Springs's American Furniture Warehouse is located on the west side of I-25 and east of N Chestnut St. Customers enjoy the largest selection of quality, stylish home furnishings and accessories at the lowest prices anywhere, anytime. What's more, AFW is known to have the largest selection of furniture under one roof in the United States - not just Colorado. American Furniture Warehouse keeps costs low, so customers enjoy not only unmatched quality, but also unbeatable savings on brand-name furniture. Stop by the Colorado Springs American Furniture Warehouse and browse our huge selection of Bedroom sets, Dining Room sets, Sofas, Home Office Furniture, Entertainment Centers and so much more. We are proud to offer the best shopping experience in Colorado.