You can view your delivery window after 1:30 p.m. the day before your purchase is scheduled to be delivered. Enter your phone number or order number into the box below.
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Tips For A Successful Delivery:
Watch this short video and see below for tips on having the best delivery experience possible. AFW Delivery Tips
You or someone over the age of 18 MUST be home to receive your delivery.
Have all rooms ready. Existing furniture must be moved and the pathway to the delivery area must be clear.
Remove all fragile and valuable objects from the delivery path.
Notify your salesperson of any special details such as apartment building number, security gates, elevator use or street access restrictions. Provide any special instructions for rural areas and mountain homes. Our truck may not be able to get close to your home.
Be sure to measure your room and your furniture! Measure doorways, ceiling heights, staircases and basement access. Some furniture will not fit down stairways or through door openings or around corners. Our drivers will not force items where it can’t go and risk injury or damaging your home. Our Space Planner is a great tool to start with.
Have pets is a secure place away from the delivery area.
If you are moving or closing on a new home, do not schedule your delivery until you have “keys in hand.”
Have driveways and sidewalks cleared in the event of recent snow.
We want your delivery to be a pleasurable experience. These tips will make your delivery go smoothly and flawlessly!