11/27/2023 6:12:02 PM
Great deals and professional delivery.
11/27/2023 8:17:29 PM
Always good quality furniture and great service!
11/27/2023 4:36:12 PM
New dining room table and sleeper sofa look amazing!
11/26/2023 10:22:34 PM
Excellent product at a great price. The customer service at AFW is world class.
11/27/2023 3:16:13 PM
Excellent service and great prices!
11/28/2023 4:24:56 PM
The staff here are super helpful and the store has a great selection. Delivery was quick and easy! AFW kept us updated along the way, right down to a notification that the driver was 10 minutes away. I've purchased all my couches from AFW and don't have any reason to go anywhere else!
11/27/2023 5:37:17 PM
Great delivery drivers and service provided
11/28/2023 3:42:14 PM
Crew did a great job setting it up… very friendly guys!
11/27/2023 6:55:37 PM
Terrible experience. I will never visit this store again. I recently moved to Colorado and needed to furnish my new home. At the time of purchase, everything seemed fine. However, after waiting for my table for two weeks, they informed me that they hadn't even ordered it and demanded that I pay for it. During delivery, I was told the table would be assembled by the delivery person. Unfortunately, since I didn't have written proof of this agreement, they denied any responsibility, claiming they were never instructed to assemble anything. They used the excuse that I had picked up the first half on time as a pretext for not assembling the table. To make matters worse, they left all the cardboard behind when they left.
8/21/2022 6:44:21 PM
One time. Friendly very helpful
11/26/2023 8:35:58 PM
I found a Bolsena leather couch in ABQ, NM. Ashley Furniture charged $750, plus shipping for a local delivery. I found the same Ashley Furniture Bolsena leather couch at American Furniture Warehouse (AFW) in Denver online for $200 less, plus delivery!! How can AFW offer this Ashley Furniture Bolsena leather couch for less money than the Ashley Furniture store in ABQ, their own product? Plus AFW was able to deliver much sooner (by 3 weeks, before Christmas) to my location in Los Lunas than Ashley Furniture in ABQ!
The couch was delivered in perfect condition. We are very happy!! My third purchase with AFW, and the third purchase happened because we originally bought a NEW leather couch from American Furniture in ABQ (not the same company as American Furniture Warehouse, AFW, in Denver) on Veterans day. What we received was a used, beat up leather couch from American Furniture Clearance Center. We will NEVER shop Ashley Furniture in ABQ or American Furniture in ABQ, because of the Bait and Switch: we buy NEW furniture, but we get clearance, used and returned furniture from their clearance warehouse. What an insult to Veterans.
We need a store for American Furniture Warehouse (AFW) in ABQ. I know you have stores in Colorado, Arizona, Texas. The furniture stores in ABQ are not trustworthy. The ABQ metro area has grown in the last few years. We now have an IT campus in Los Lunas, NM for Apple, Amazon, Google, Meta, which means more workers moving to NM. Please consider, I would shop in person more often at your store. Thank you!
11/26/2023 8:02:24 PM
Delivered quickly, on time and with great care. Delivery guys were very courteous and helpful in placement of the product!
11/26/2023 7:33:10 PM
Purchased 2 beautiful chairs and were delivered on 2 days to my living room. Highly recommend
11/26/2023 5:43:19 PM
Amazing store with great selection! Fast delivery and excellent service.
11/26/2023 4:44:56 PM
Was not an easy quick delivery and both men did a great job working it out
11/26/2023 3:47:26 PM
Delivery wàs fast and friendly! GREAT JOB!
11/26/2023 2:21:23 PM
Their prices have gone way up, just like everyone else. It is a large store with many options to choose from. Your one stop shop for furnishings for your home.
11/26/2023 12:58:18 AM
Took a friend to purchase a sofa
Our sales person was very friendly knowledgeable and cordial.
11/26/2023 12:57:17 AM
Great and easy experience shopping on line
11/25/2023 4:45:22 PM
I have purchased furniture for my own home and most recently for a client. Always a great value and the delivery guys are the bomb! I’m grateful for AFW as the only Denver store that delivers to Breckenridge. While I would prefer to shop local, it’s just not usually affordable for the locals.
11/25/2023 2:40:44 PM
This place isn't the same
11/24/2023 5:55:13 PM
Nice bookshelf at a good price.
11/24/2023 3:30:09 PM
Great product, better than expected since we bought it just from the pictures.
11/24/2023 12:38:18 AM
Great price and great service. Team was in constant communication.
11/23/2023 12:44:50 AM
AFW was easy as pie! Placed order online and they had delivery set up for 2 days later. That was so quick and the truck drivers were amazing. I recommend them highly.
11/22/2023 10:34:18 PM
Very quick, on time, very delicate with everything and respectful of our home and just overall extremely nice.
11/22/2023 9:23:09 PM
Great service. Delivery right on time!
11/22/2023 8:37:02 PM
Excellent customer service and delivery.
11/22/2023 8:07:58 PM
Awesome furniture showed up looked just like the pictures! Probably even better! The extra for Delivery is a must I didn’t even have to lift a finger it was great!
7/17/2022 12:29:05 PM
The delivery people were very courteous, efficient and professional.
11/22/2023 6:35:56 PM
Got a great deal on a big comfy couch for my new apartment. Service was fast efficient and friendly. Thank you to the delivery drivers Jeremiah and River.
11/22/2023 6:33:06 PM
Amazing experience! Friendly and professional!!! Great personnel.
11/22/2023 3:53:50 PM
Awesome thank you!!
11/22/2023 3:06:06 PM
The store was great. Lots of selection. Plenty of help if you have questions and delivery was quick and easy.
11/22/2023 2:54:50 PM
Great service and professional delivery men
11/21/2023 12:23:23 AM
11/20/2023 10:46:56 PM
Super prompt delivery, even in the mountains. For delivery and assembly, be sure to specify that you do t want unsightly stickers showing. Otherwise you get what you paid for.
11/20/2023 10:01:23 PM
Great service and got it delivered quickly!!
11/20/2023 6:29:01 PM
Great company to purchase, deliver and set up furniture. We missed our delivery window and the staff at AFW were extremely helpful getting us back on the schedule before a major holiday. Table set is even better in person!
11/20/2023 5:31:50 PM
Pay attention to the process! Called a week before delivery and wasn't scheduled? Got that straightened out an everything went well.
11/20/2023 5:26:46 PM
Was a very good experience. Delivery was on time wonderful service!
11/20/2023 5:22:04 PM
Excellent delivery service
11/20/2023 4:23:16 PM
Couldn't be happier with our purchase and delivery! Would definitely purchase again.
11/19/2023 10:20:12 PM
After an initial problem with broken furniture, which the delivery guys told us about immediately, we spoke to customer service in Arizona. The man we spoke to implied that the non delivery was somehow my fault. We requested a refund when he said we'd have to wait 4-6 weeks for the bed we'd ordered. We ordered a different bed and it arrived today. This experience was much better.
Suggest customer service focus on service, not on blaming.