I bought a couch at the location in Littleon on Wadsworth on 9-6-25. One of the cushions is bad. Leaves an indention every time some one sits on it. I won't go into to much detail, bet called customer service to let them know, so they send a technician out on 7-2-26 to look at cushion and after sending pictures of cushions he said there was nothing wrong with it. Give me a damn break. Was a male and wrote down on his report that he sat on the cushion himself and didn't see anything wrong with. Well, he was sitting on the good one not the bad cushion. He totally lied and is a bad tech fot AFW. Order #20P511969*A. I hope he gets reprimanded for this. Customer service is ordering me a new cushion. I hope

terrible delivery experience paid old mattress **************** $$$drivers Dumped against my Garage door this 78 yo w/ multiple ********** issues ca not move to get in my garage...bed was left in middle of floor not in place by headboard... had to crawl & move barely an inch at a time & the bed is set at highest position..despite sales said they would adjust it on I stall broken zip ties battery wrap. & controller bag left on floor zNo demonstration of controller. and they insisted that I had to unbolt headboard...not their job...do had yo get tools & struggle with that then disassemble old vase & remove it while they set bed up in middle of room and fissspeared. leaving mattresses blocking my garage door & killing my plants they covered up !!!!very disappointed with promised delivery !!!!but love bed once inched I to place & days Later fter Pain has Subsided. ;-((((this 78 yo is Not 2 young big delivery boys !!!?????? *** *******

Fantastic delivery from Nick & his partner thanks guys!!