Pueblo, CO Showroom

Pueblo, CO

Store Info

Pueblo, CO Showroom
4711 Dillon Drive
Pueblo, CO 81008
(719) 542-5169 Get Directions

Store Hours

  • Monday: 10:00 AM - 9:00 PM
  • Tuesday: 10:00 AM - 9:00 PM
  • Wednesday: 10:00 AM - 9:00 PM
  • Thursday: 10:00 AM - 9:00 PM
  • Friday: 10:00 AM - 9:00 PM
  • Saturday: 10:00 AM - 7:00 PM
  • Sunday: 10:00 AM - 7:00 PM
Pickup hours start at 10 AM.
Sunday, 12/24: 10:00 AM - 7:00 PM
We are closed on Monday, 12/25.

Nearby Locations

Pueblo

4711 Dillon Drive
Pueblo, CO 81008
(719) 542-5169 See Store Details

Store Reviews

(100 reviews)
12/5/2023 2:42:35 PM
By Larry Scharton
Kevin was great as usual with his quick and pleasant help in our selection of a mattress.
11/28/2023 10:10:54 AM
By Sharon Johnson
11/27/2023 9:01:05 PM
By Della Pacheco
Just had a bed I bought for my grandson almost delivered. Turns out the screws were bent so now I have to wait all day for them to bring screws from Denver to Pueblo and maybe they will get to me after they finish all their deliveries. My grandson is going to be very disappointed when he gets home from school and he does not see the new bed he has excitedly been waiting for . There were also several scratches on the frame and a couple of the slats were broke American Furniture advertises they have the lowest prices in furniture but this bed was not cheap in price for me, a retired grandmother in her 60's. I hope they keep their word and finish the job today.
11/22/2023 5:44:41 AM
By john gallegos
I found the perfect theater furniture that met my needs and location in my house. Staff was awesome and was more than knowledgeable to answer all my questions. Ty 😊
11/10/2023 11:14:19 PM
By Andrew Garcia
Overall, good places and helpful sales people only issue I had was with a front desk woman worker with black hair, which was very rude and disrespectful 😒
11/7/2023 5:15:56 AM
By Shaun Aragon
Great selection and great value for your money.
11/5/2023 7:14:20 PM
By Whitnie Panion
Our salesman mike Carlson was absolutely amazing . I was satisfied with pricing as well .
10/27/2023 1:34:06 AM
By June Saiz
The people there know how to talk to u
10/20/2023 7:49:52 PM
By Brenda Newey
Perfect furniture for everyone
10/19/2023 8:57:12 PM
By Matt Lucero
10/19/2023 7:13:31 PM
By Mary Prins
10/19/2023 2:56:57 PM
By Patricia Manzanares
From the salesman to the delivery men, all was top knotch.
10/14/2023 5:27:07 AM
By Joe Tran
Service: Kevin our sales representative explains everything perfectly, he's clearly a seasoned professional that has been selling furniture for decades. I'm super thankful to have him explain everything and we walked out really happy. It was delivered on time and without any issues. He expressed very clearly that upon arrival, if there's anything wrong, take a picture that day and they'll make it right. That means you have to INSPECT it upon delivery, sounds pretty common sense to me. Quality: Look folks, read some reviews about the "low" quality of furniture, and the reps here are very clear about this. There's low end budget stuff, and then there's high end stuff. You can't expect a $90 coffee table to last 10 years. They carry all different brands, and yes, just like cars, there's different trims and different grades of fabric. You typically pay for what you get. I have a high end Ashley's leather sectional that is going on 10 years, and it's still in amazing condition cuz I actually leather treat and clean it. Ashley also produces low end stuff for teenagers and college students moving into their first apartment etc. Summary: What I'm getting at is you can judge this store for carrying all tiers of furniture. Just because they sell cheap stuff doesn't mean everything they sell is cheap; you have to choose carefully.
10/13/2023 2:28:07 PM
By Rose Martinez
10/11/2023 7:46:45 PM
By Clayton Vogel
Great service an prices.
2/1/2018 1:42:26 PM
By Tresa Rupright
8/10/2019 1:15:19 AM
By ROBERT GARDUNO
4/2/2018 6:43:28 PM
By Elissa Celeste Ortivez-Haught
Great assistance with finding the exact piece i was looking for.. easy to purchase and to pick up.
2/14/2019 3:36:36 PM
By Shannon Radford
1/28/2023 1:24:18 PM
By Steve Kowalski
2/25/2023 6:02:38 PM
By Cynthia Stotts
11/24/2021 6:27:51 PM
By Vincent Ramirez
11/28/2021 11:57:59 PM
By Kimberly Valdez
Unfortunately, we were told to pick up our merchandise by the sales rep and it was not in the store. We drove 80 miles to pick this item up. I understand that errors happen. When I tried to come up with a solution with the “customer service” rep Michelle. Michelle was a very combative person. Due to Michelle’s aggressive demeanor we decided to cancel the order and get a refund. Poor customer service experience. One person has the ability to make the store have a bad rating and that is very unfortunate. We appreciate the service from the other sales staff.
7/8/2018 1:59:04 AM
By Michael Hicks
Lots of furniture they got what u want and need
9/18/2018 1:16:46 PM
By Geraldine Edwards
7/2/2017 9:07:46 PM
By Dave Bernal
9/15/2018 11:36:52 PM
By Paige Villela
7/2/2020 12:55:53 AM
By Leonard Martinez
8/24/2017 7:49:14 PM
By Stephenia Mattson
Got a great deal on our new bed
3/15/2023 9:47:29 PM
By Steve T
1/17/2020 11:26:28 PM
By Mojo Rizn
Best prices in pueblo.
10/25/2019 12:21:22 AM
By Elizabeth Bukovsky
I was able to look around without feeling pressured (maybe because I look like I don't have the kind of money to shop there lol) but the selection was good. I was able to try out a couple of different love seats and talk it over with my daughter before making our decision. Once we made our decision though then there was no one to be found that could help us with our purchase. On our way to the registers at the front of the store we encountered a very nice woman who asked if we needed any help. We showed her what we wanted. She went over the 5yr warranty on the power recliners when I explained that I was not fond of the powered recliners due to issues from personal experience. Once I decided exactly what I wanted to get she explained the delivery options and prices. She was very friendly and knowledgeable. I appreciated the service and assistance and look forward to having my loveseat delivered in 3 days. I could have had it delivered sooner but getting it a couple days out was my choice due to things I already have planned. And the fact that they can and will deliver on a Sunday is awesome!
1/27/2018 12:48:42 AM
By Paul Lampron
They have a large selection and very affordable prices. Great place to go if you are on a budget, not long lasting, solid, quality furniture. Great get me by kind of stuff.
6/6/2023 7:43:54 PM
By Cole Smith
1/26/2022 6:54:31 PM
By Fleshngold2
Busted our screen door wall trying to put a table in our house
12/7/2018 8:30:59 PM
By Alyssa Bray
11/16/2019 8:52:45 PM
By Lola Long
Lots to choose from.
10/8/2018 2:32:48 AM
By Janet Ross
They have an excellent selection. The parking was good and it was easy to get into the building. My only complaint was that it took awhile for someone to come help us.
1/21/2021 11:41:12 PM
By preston smith
Shana has been amazing to work with as we order a lot of merchandise for our new real estate office. She has been very efficient, knowledgeable and patient. We will continue to shop for more as we expand and we will be using Shana as our go-to salesperson. She is an amazing employee that has given us an excellent customer service experience. We will be recommending her and AFW to our network.
12/7/2018 3:54:33 AM
By Lisa Amato
They make buying so easy. Delivery is simple and accurate timing. They give you complete info bios on the delivery people. Nice.
9/2/2018 6:54:53 AM
By Karla Alvarez
Pretty good selection to purchase from
2/23/2019 4:49:35 AM
By Дружбы
Walked around for an hour they had reasonable prices. Had a few questions about products but never did anyone approach me to ask if I needed help or even as much as make eye contact.
7/18/2018 2:21:14 PM
By Luis Zermeno
2/27/2021 11:29:45 PM
By Prestine Menighan
3/24/2021 5:00:52 PM
By H L
We received great service and really appreciate the speedy delivery...great clearance items...
1/6/2018 5:24:29 PM
By Lawrence Pantoya
7/6/2018 10:35:41 PM
By Jeri Walker
3/7/2022 6:48:51 PM
By Shi F
Really moderately priced furniture. We purchased a chair and sofa and love them both
5/31/2017 8:44:56 AM
By Goofy Nanna
Great selection of everything, some prices high, shop around
5/1/2019 2:46:25 AM
By Coyt Downs
11/30/2018 11:06:58 PM
By Mikki Wilson
1/21/2019 3:48:34 AM
By JoyScott Engle
Everyone was extremely informative in every department we were shopping in. I was looking at Tvs couches, and beds. One gentleman helped me figure out about ordering and what day of the week my stuff would be delivered!
2/11/2020 6:09:14 PM
By Eddie Montoya
6/11/2023 12:32:49 PM
By Pagan3163
Long wait to find sales person, long wait for pick up.
7/14/2019 9:16:41 PM
By Cheri Baker
3/30/2018 9:40:59 PM
By zachary floyd
Friendly and efficient. A quality product.
5/11/2020 10:40:16 PM
By L Camacho-velleses
The 2 gentlemen that delivered my furniture from the Pueblo, Colo store are very very experienced and very very professional!! Great job guys!!
7/10/2021 10:33:11 PM
By Nurse Kitty
12/19/2018 5:28:32 AM
By Bruno Gonzales
I just bought 10000$ worth of stuff. Awesome customer service at the store. I'm waiting for them to get it right here at my house, though. I love this place, and my wife loves it. I've called three times about this expensive bed, we need to exchange it already, paid too much to be dissatisfied.
5/16/2021 9:58:06 PM
By Brett Hunter
Good furniture, and great service. Ask for Jordan, great salesperson
4/7/2021 12:43:11 AM
By Randy Jones
All the employees just sitting around visiting, and finally one helped but seemed I was a bother, I spend good money here , disappointed
6/6/2021 12:19:01 AM
By Pam Hebberd
Hello everyone. I have to get to the point- Ordered a Recliner from this great Company! We decided to pick it up ourselves. We live 2+ hours to go shopping. Major shopping... Major appliances, food in bulk and Furniture. We weren’t in a big rush... no problem right? The Customer Service Associate said it was out of stock. We were told no longer than 3 days.A full week thats 6-7 days we drove back to Pueblo to discover that our recliner was not shipped and we weren’t notified that there was a delay! Not cool AFW! A phone call or “pigeon” or smoke signals! But I’m sorry you have great reasonable prices! But you’re communication sux!!!! We then had to drive back 5 hours!!!!!!!!! And with nothing. Offer us a discount My Family who has been buying from AFW for yrs! This is a disappointment!
9/24/2018 3:35:18 PM
By ponymuffins
Bought a mattress for a health issue. Staff was very helpful and took their time showing me all of the options available.
4/13/2023 12:02:22 PM
By Michelle Wichser
Mike C. Is awesome he cared about our needs not just selling furniture he helped us measure, showed us several options and met with us on several occasions before we bought, he truly cares about the furniture fitting us and our needs.
11/27/2017 11:38:50 PM
By Mikie Yoo
Defiantly love how American Furniture run their business. Furniture are quite cheap compare to other furniture store and the people who move in furniture are very professional when moving new furniture in.
3/31/2018 7:28:27 PM
By Mony Roy
5/29/2019 4:16:06 PM
By Julie Estrada
Big variety and low prices, but like the saying goes. You get what you pay for. I purchased a sofa, loveseat and a chair. Within a week noticed the wood on sofa was cracked. Called and had a gentlemen from there co come out and he repaired the issue with gorilla glue and a brown furniture marker to match the wood. So I let that slide. Then I started noticing at the seams on the back of both sofa and loveseat the boarding under the material was uneven seemed cracked plus on the sofa near the seam material was coming apart. So i called in again, and again an employee came out wanted to sew another piece of matching material to cover flaw. And tried telling me the broken boards were normal and just the way the couches were assembled in warehouse. So at this point I was frustrated a d told him just not to bother sewing or making repairs that I wanted a different set if sofa's So now I got a new set and within 2 weeks now this sofa is also coming apart at the seams so again waiting for them to come out and sew the separation. So frustrating to pay over $1,700. For junk. Never again. Buyer beware save your money and go to CO Springs. American furniture galleries sounds similar in name but definitely not in value. Great one of a kind furniture. If you do buy from AFW. Check the backing and boards, all your seams closely and your wood detail as well. Better luck to you
12/3/2017 2:03:32 AM
By Sherri Looney
Rude counter workers but other than that nice and pleasant store
9/11/2018 12:08:59 AM
By Suzette Keys
Love this place. Has such a big selection. Bought a couch, love seat, rug and lamp. What color do you think I chose? Great service!!
2/6/2018 3:41:02 PM
By Amber
10/1/2018 10:15:07 PM
By Nevaeha Miller
6/8/2019 4:33:23 PM
By Jason Morton
Great furniture
1/21/2021 1:21:03 AM
By gr8god4u
Nice staff, excellent showroom. I was there with another married couple you were shopping for a couple items.
11/22/2016 4:03:20 PM
By Mark
Friendly and great selection.
7/19/2019 11:15:32 PM
By Steve Midkiff
Well I am a firm believer in customer service. When I see 4 salesmen standing around a podium and I being to their attention that I like to have a salesperson help me with what I am looking for and I get chuckles but no real response. Just not my kind of store feels like a home Depot where I am expected to help myself. Just not my cup of tea
6/14/2022 11:24:28 PM
By JoJo Back
The employee we had to deal with was extremely rude and unprofessional, we ended up leaving
1/25/2020 2:11:20 AM
By Amber Martinez
6/26/2021 8:43:35 PM
By Maria Villa
6/3/2022 6:35:44 PM
By Sharisse Broome
Everyone has been extremely helpful, from looking around at the furniture in the store to the delivery. I would highly recommend purchasing furniture from here. Super happy with my new dining room table and happy the process of getting it was easy.
8/8/2023 10:13:05 PM
By Ellie K
4/27/2021 5:41:21 PM
By Antonia Jaramillo
The worse experience ever!!! Bought a bunk bed they broke it putting it together had to wait a week for them to come back out and fix it.. also order a tv stand came broken they brought a replacement one a week later that was damaged so they dint even leave wait anothet week to get a new one got couchs in the Benning of march was told the recliner would be here April 22 called them to see and now they are saying not til the beginning of June... the worst customer service ever
1/21/2023 10:59:56 PM
By eric wilkerson
Bought a new bed and now I can't get out of it love it
3/14/2019 7:49:53 PM
By Tevya Larsen
5/25/2019 12:57:05 PM
By mit kue
The first memory foam mattress I bought was great, very comfortable and I slept well. Then I bought my second one. What a difference. The quality was not as good as my first mattress. What happened? Who is making these with the worse quality ever?
4/22/2022 10:19:27 PM
By Cheri Wall
5/19/2019 3:17:42 AM
By Shay Andrews
The sales guy was helpful with my original need for barstools, but he sure seemed like he was in a hurry with me. I was wanting possibly to purchase an outdoor sectional, but he wasn't encouraging or helpful about that, so I just decided to finish up, and possibly come back another time.
3/7/2020 4:17:31 PM
By Laura Keith
Cool stuff
12/15/2017 8:02:48 PM
By Dawn Jones
Joseph was amazing, so helpful. Thank you!
2/1/2019 5:58:55 PM
By Black Ops
Great selection good prices.
2/12/2020 2:42:24 AM
By Eric Conley
12/10/2017 3:27:14 PM
By Nathan Mattive
1/27/2018 3:09:05 PM
By Anthony Cruz
3/5/2020 10:10:04 PM
By Benny Sr.
2/1/2018 8:26:50 PM
By Scott Banton
12/23/2020 5:45:30 PM
By Tom Garza
Disposable furniture! Lasts a year on average. Terrible customer service! Last time I will EVER buy there and I already knew better! Back ordered 6 weeks. Waited 6 weeks. Got half a couch. Back ordered another 3 weeks. Couch received damaged beyond repair. Back ordered another 3 weeks. By the time the other half actually gets here, they won’t even match anymore because the couches received first will be worn because nothing that you get their lasts anyway. Christmas present ruined. Basically told oh well, your SOL and we can do whatever we want by the amazing customer service people. Do yourself a favor! Pay a little more ANYWHERE else for quality furniture and ANY other company that values their customers more that this place! Update: Responded to the email as stated below and never got any response whatsoever.
2/24/2018 2:54:57 AM
By Russ Cortez
Sales people are a little pushy.
3/22/2021 11:40:02 PM
By Matt Mueller
Fair prices but inflexible customer service policies.
9/15/2018 2:10:13 PM
By Joann Freeman
Nice things, too pricey
10/29/2019 9:47:41 AM
By Rachael Ketchum
11/19/2017 4:12:20 AM
By Ryan Siefkas

About This Store

American Furniture Warehouse Pueblo, CO

Pueblo's American Furniture Warehouse has quick and easy freeway access off of I-25 and Eagleridge. We are situated within walking distance to numerous hotels and the best restaurants Pueblo has to offer. Our huge showroom provides the largest selection at the best prices. We offer first class delivery seven days a week to all of Pueblo. We also stock most mattress sets for immediate pick-up and have a rental truck on site for a small fee. There is currently a bilingual salesperson on staff for our Spanish speaking customers. The Pueblo AFW prides itself on the most pleasant and honest shopping experience anywhere in Southern Colorado.