Katy, TX Showroom

Katy, TX Showroom

Open Now - Closes at 10:00 PM
500 Pin Oak Road
Katy, TX 77494
Get Directions
(281) 505-6400

Store Hours

Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM - 10:00 PM
Thursday 10:00 AM - 10:00 PM
Friday 10:00 AM - 10:00 PM
Saturday 10:00 AM - 10:00 PM
Sunday 10:00 AM - 10:00 PM
Pickup hours start at 10 AM.

Store Location

Store Location Map

About This Store

Katy, TX Showroom

American Furniture Warehouse Katy, TX

The largest furniture store in the West is now open in Katy, Texas!

Nearby Locations

American Furniture Warehouse

Conroe

12310 INTERSTATE 45 S
Conroe, TX 77304
(936) 282-6200
American Furniture Warehouse

Webster

21501 Gulf Freeway
Webster, TX 77598
(281) 672-1199
Find a Location

Store Reviews

(100 reviews)
10/7/2024 2:55:35 PM
By Rae P
I bought the Lydia Sterling Gray Sofa SKU: Z12-2603 By Peak Living. It came with two back support pillows that I didn't like the color or design. For some reason I thought all the back support pillows were going to be gray. After speaking with the salesperson he informed me that the pillows that I didn't like were part of the back support and those were the pillows that came with the sofa. I called customer service and spoke with Tiffany. I didn't get her last name, but she provided amazing service. I told her I was willing to pay for two gray large pillows. You checked to see if she could get the pillows and told me it would take over a month before they would come in. The pillows came to me home and I didn't need to make a trip to the store to pick them up. The process for purchasing and getting the sofa delivered was seamless. The delivery drivers were professional and nice. Overall I had a good shopping experience and I liked the price for the sofa!
10/7/2024 12:53:40 AM
By Baby Cakes
The best quality brands and the best prices in the Houston area. I shopped around at several furniture stores recommended by family and friends on Saturday. After six hours of shopping I ended up at my favorite furniture store AFW where I found everything I wanted and more. I was able to spend less and purchase more. If you haven't been here, detour, turnaround and make your way here before you buy your next piece of furniture. One more thing makes them my favorite place to shop. it's the scooters available for people like myself with disabilities. Not one of the other stores offered scooters.
10/3/2024 1:53:19 AM
By willdey chacin
9/30/2024 2:36:17 PM
By Marta Werth
It's a big place but not fans. Husband & i visited over weekend to check it out. The inventory isn't what we would want. The employees were all helpful & kind though. No pressure whatsoever. Giving it a 3 because of inventory.
9/24/2024 8:27:11 PM
By Rebecca Allison
Delivered mattresses but did not take old mattresses eventhough I paid for removal of the old ones.
9/23/2024 7:19:09 PM
By Samantha Smith
We had a wonderful expierence looking for our beloved couch. If your ooking for good deals and qaulity this is the place, Mr. tony Mann helped us at every turn and had our furniture ready for us to pick up right away. we appriciate all of his hard work and effort and will be coming back for more.
9/21/2024 5:18:36 PM
By Andre Lewis
9/19/2024 10:22:46 AM
By janardhan Vejandla
9/18/2024 10:16:51 PM
By Robert Trembath
9/18/2024 10:12:42 PM
By Maurice Morgan
Horrible unprofessional place to buy furniture from.Nobody knows anything correctly and the finance and front office doesn’t work with each other. But me the customer suffers. I don’t recommend this place with all the hassle and etc. The people at the front desk don’t even pick up the phone while I called all day trying to get through… I’m returning my thing’s tomorrow.
9/18/2024 5:37:07 PM
By Jose Flores
9/18/2024 1:01:49 AM
By Miguel Ruiz
Outstanding very helpful...
9/17/2024 10:46:54 AM
By Antionette Lewis
9/14/2024 5:59:35 PM
By Judith Burton
This is our go to store for all of our home furnishings and home decor. Great selections at low prices
9/14/2024 5:36:06 PM
By Christina Lewis
Our experience was truly incredible. Dwight was most kind and helpful. He was very friendly and offered a kind opinion and compliments to our purchase. He gave us exactly what we needed and helped us navigate the experience of furniture purchasing with a smile. He celebrated our purchase at the end as well. What an amazing salesman and a friendly individual. We will be back because of this man. Ask for Dwight when you go. The pricing was amazing as well. We ended up with more pieces than we came in for!
9/10/2024 3:49:05 AM
By Shanmukh Joga
9/9/2024 3:15:41 PM
By Thuy Huynh
As soon as we entered the door at katy location, we were greeted with a big smile by JT. He went above and beyond professional to show extreme patience and kindness. He even called before and after delivery make sure everythings is ok. Thank you JT and we'll be back soon.
9/8/2024 3:26:16 AM
By Lotfi Al-Sarori
9/7/2024 11:45:21 AM
By Nolberto Ojeda
9/6/2024 5:01:26 PM
By Richard Grassau
JT at the Katy, TX location was great. Very knowledgeable about the mattresses we were looking at. Let us make our decision and completed the transaction quickly and efficiently. Highly recommend the store and JT.
9/6/2024 3:52:12 PM
By Sam Eldeniz
9/6/2024 1:18:22 PM
By Giselle Espinosa
JT@Katy was amazing! He took the time to explain and also let us fly solo around the storw with no cknrant follow up whixh i really appreciated! I forgot my ID and he was able to save my purchase from bwing purchased by another customer! His cuatomer service and support was impeccable!
9/5/2024 10:21:24 PM
By Mark Tellez
9/4/2024 12:21:32 AM
By Leonor Carbajal
Buenos precios no están super barato, pero mucho más accesibles que en las mueblerias principales, y buena calidad
9/3/2024 2:46:22 PM
By Chas Bennett
My wife and I love this place and visit frequently to browse their selection. It's very large and there is a lot of furniture to look at. They have patio, living room, dining room, kitchen, children's furniture, bedroom, and everything in between. Their are salespeople everywhere so you'll never have a hard time getting your questions answered. Prices are non negotiable so don't expect to get a lower price by haggling, but the prices are already marginally lower than the competition. Delivery costs $79 or 5 percent of your total, depending on what your total spend is, and their delivery area is quite expansive. We were able to get delivery to our new home in College Station.
8/24/2024 11:11:23 PM
By Vishnu Ramia
It ahas a lot of furniture and a lot in more reasonable prices than some other places.
8/24/2024 10:27:41 PM
By Rachael Linn
We had an excellent shopping experience here today. We worked with Stanley to furnish our bedroom. He was friendly, personable and wasn't pushy at all! We left to look at another store, but ended up coming back and purchasing here because the price, quality and top notch service we received. Ask for Stanley if you shop at this location. So happy with our choice.
8/22/2024 6:46:28 PM
By Ben Smith
Drivers blake and Richard were amazing! Definitely recommend 10/10. The managers, pedro, samya and matt are amazing as well!! Highly recommend!
8/22/2024 3:19:05 PM
By Mark B
Great product and service for the price point. Check out there clearance center, they have dozens and dozens of discount deals daily!
1/5/2023 5:39:50 AM
By Marian Rohat
Hands off , one of the best places to purchase furniture in Houston. Great selection, good prices, good financing options, attentive service. Highly recommend it !
8/21/2024 3:32:45 PM
By Donna Stavinoha
Love my furniture and was a good price and the salesman (J. T. At the Katy store) was very helpful and nice! Thank you AFW!! Also the guys that delivered the furniture were great!
8/21/2024 2:19:49 PM
By Angel Petit
Me encantó la atención muy atentos todos!!!!
8/19/2024 11:40:40 PM
By D Y
JT really made our furniture shopping easy and smooth. He is a straight shooter and we never felt pressured. JT is a tremendous asset to American Furniture Warehouse! -Dustin & April Youngblood
8/19/2024 8:04:42 PM
By Melissa B.
JT was attentive, personable & very helpful while we were looking for patio furniture. We also bought office furniture and are excited to enjoy our new furniture. Thank you JT for a great buying experience!
8/17/2024 1:50:18 AM
By Erick Soriano
8/16/2024 5:22:03 PM
By Amin K
JT gave us the best help one could ask for, ما کمک زیادی کرد
8/15/2024 9:07:18 PM
By AMIR H
8/14/2024 11:40:51 PM
By Ariana Ulloa
My husband and I went in late around closing time looking for furniture for our place. JT came up to assist us and made the entire process super quick. We were in and out in less than 10 minutes which honestly is amazing. A week later I receive a text from JT himself asking us how everything went with the delivery and if everything was up to standard which it was. I highly recommend shopping here and looking for Mr JT himself at American Furniture warehouse in Katy tx.
8/14/2024 10:50:00 PM
By Sonia Renee Lee
8/13/2024 7:06:03 PM
By Tracy G
I’ve had a really good experience so far…I’ve got furniture on back order so my journey isn’t complete yet, however, everything so far has been smooth sailing!!! Kudos to my salesperson, JT…he was thorough, knowledgeable, patient and professional…I would work with him again and again!!!
8/13/2024 11:53:37 AM
By Shareu G
Great furniture, great store to shop at no sales folks harassing
8/13/2024 10:14:47 AM
By Lesley Williams
8/13/2024 1:36:43 AM
By Hamilton Garcia
8/13/2024 1:24:34 AM
By Valeria Vasquez zabala
Jt me atendió en la búsqueda de colchones o matters y sillones, siendo que no hablo muy bien el inglés , logramos comunicarnos y recibí una excelente atención , el fue muy amable y respetuoso. Realmente el es el número 1 y resolvió todas mis consultas.
8/12/2024 11:26:02 PM
By Sopheak Phuong
The purchasing process was great ... Alot to options to choose from and my sales rep was down to earth ... Pricing was great I regret buying three. Bedroom sets from rooms to go bc the prices there were much higher but now I know bc I still have my entire living room and kitchen to remodel and furnish . jT and his team did an amazing job with delivery from set up to clean up fast and friendly even recommended on where to place my girls bed bc my house has so many windows and storms can be dangerous .. It was brutally hot that day and they really broke their backs during delivery .. I will be back soon for more goodies 😂 place is dangerous I want everything !
8/12/2024 10:35:43 PM
By S & J Thomas
JT @ Katy was very helpful and knowledgeable without being very pushy salesman. Store has good quality and lot to select from.
8/12/2024 1:03:57 AM
By Gigi Carabaño
Mohsen at the katy location was so nice, professional and patience to us!! Also, Casey at the front made sure we kept hydrated and smiling!!
8/10/2024 8:13:38 PM
By Virginia Trevino
Tony Mann is amazing. Go on and beyond for all his customers. This man really deserves a raise and a promotion. He provides the highest level of customer service. His personally is just so amazing. ❤️❤️❤️❤️❤️
8/10/2024 1:17:57 AM
By Jess dos Santos
I recently purchased a new couch at AFW and my sales person was JT. I cannot even describe how happy I am with my purchase. First of all, JT is THE BEST!!!! He was so professional and helpful. I wasn’t sure which couch would be the best for my new apartment, but he made the whole process so easy. Every business should have a JT on the sales team! I’m very content with my purchase and will definitely return to AFW for more furniture shopping.
8/9/2024 9:16:07 PM
By Robert Abad
We bought a beautiful Ashley couch recliner set. It has lasted 5 months before the fabric started peeling. American furniture says it’s not a defect. For a couch that we paid almost $4,000 dollars for and it’s only lasting 5 months. We have had couches last 10 years and haven’t had these problems The recliner chair sets a half inch off from side to side. And they want us to pay to have it leveled off. Be ware this company does not stand behind their products
8/9/2024 8:22:14 PM
By Yulianna Carrillo
Had a great experience with this location. JT@KATY help me and answer all my questions I had.
8/9/2024 6:49:52 PM
By Phuong Le
JT at Katy AFW is not only a knowledgeable salesman but also an honest person. His service to me does not end once the sales are completed- he called to follow up with delivery and if I was totally happy with my buying experience.
8/8/2024 1:11:43 AM
By Shanti Parmar
8/3/2024 12:09:53 AM
By ritesh thakkar
Nice variety with good quality to pick and choose from.
8/2/2024 9:09:18 PM
By Rokhsareh Eftekhar
I just bought the furniture from this store Sale people were so helpful and knowledgeable Aida and Maryam helped me in 2 different days great staff and great delivery service
7/31/2024 2:21:25 AM
By Rauf Merchant
Great customer service
7/31/2024 2:06:28 AM
By Derrick Walker
JT @ the Katy location made the shopping experience worthwhile! He didn’t pressure us to buy. He waited by patiently and helped us get the best furniture for our new home.
7/30/2024 12:33:09 AM
By yang denney
I bought all my furniture from American Furniture Warehouse located at Katy. Everything is wonderful. I love Mr. Jimmy Tran, he is very nice and helpful. If we ever need more furniture we will definitely go back!
7/29/2024 5:59:01 PM
By Courtney Hansen
Went in for our second time to purchase furniture here and received great help from JT! He is our go to guy at AFW for finding the pieces we’re looking for.
7/28/2024 11:39:38 PM
By Abdurrahman Khayyat
7/27/2024 5:54:33 PM
By Marsha V
We went to the Katy location to purchase some furniture. JT was very helpful and helped us with the whole process. He was patient and allowed us to look without any pressure and gave us good suggestions. They delivered on time and set up everything for us without any issues!
7/26/2024 3:29:11 PM
By Asma Khan
First and foremost, I would like to express an immense gratitude for American Furniture! For always providing quality and exceptional service each and every time my family and I have visited the stores ! My purchases have always felt personal and staff always make me feel comfortable and welcomed! Having patience and always answering all questions I may have ! Have never been disappointed! With that being said ! I need to have a special mention to Brendan and Jacob at the Pin Oak Store in Katy Texas ! These young men went above and beyond to help me and my daughter in assisting us with a surprise buy for someone very special for us ! They could see and notice the concern and paid attention to detail on how important this was to get this purchase to our home that day in a timely manner and thought it seemed impossible that it would happen ! They made sure it did ! They treated me like family and made me feel very important! I will never forget the look of surprise and excitement on the face of whom my daughter and I made the purchase for ! Needless to say ! If it wasn’t for Brendan ! That would not have been made possible ! I will for ever be grateful! My family will forever be grateful ! You made a mom a hero that evening and will forever have you In my heart as two amazing people who go above and beyond! Thank you again American Furniture and their staff for always giving us a wonderful experience and thank you especially Brendan and Jacob! You guys are the best ! Sent from my iPhone
7/25/2024 8:34:32 PM
By Diana Arguedas
Really helpful all the lowest prices, table to the house and pillows too, hope they get more discounts is really good
7/24/2024 12:34:20 AM
By Scott “Scott” Scott
JT at the Katy store was very helpful and knowledgeable . We went back to him three separate times.
7/20/2024 10:06:50 PM
By Brianna Trevizo
JT is amazing!! We had very good service with him today at American Furniture Warehouse location in Katy. He’s super friendly, helpful, and has a great sense of humor. We enjoyed our visit and purchased our first bedroom furniture as a young couple. We will be back for more purchases in the future and look forward to working with JT again!
7/20/2024 10:04:06 PM
By Christian Martinez
JT at Katy furniture warehouse was great. I would recommend him to anyone looking to buy new furniture. He is thorough and knowledgeable about the products and made sure measurements are correct with everything you are buying together too making sure that delivery and everything in between goes seamlessly.
7/19/2024 7:09:30 PM
By Nikki Gambino
JT was immediately offering his assistance and helped me through my entire process here in Katy. Very quick and efficient and spot on with all the details and advice I needed! Thanks JT!!! You’re awesome!!!
7/18/2024 10:24:40 PM
By SADE
Rip offs. They owed me a $600 refund & told me 3-5 business it should be refunded to my card. 6 days later I called and was told by customer service “manger” Rosa (I don’t think she was a manger) that “there was an error when we tried on our end & I just did it manually so give it 3-5 days” AGAIN I then asked her if I would T have called was anyone going to notify me or “manually” refund me she said “no, if you wouldn’t have called we wouldn’t have refunded you bc we have so many other people to refund” I was so confused as to how you would completely disregard someone’s rightfully owed refunded due to en error on your end…. I do not find that to be professional at all.
7/18/2024 7:12:44 PM
By ahmad m
Worst customer service ever. Bought an item 2 months ago and initially supposed to pick it up in 2 days, then it changed to 2 weeks, then 4 to 6 weeks and finally after 2 months when I called back, lady answered me with attitude and saying she has no idea when the ETA is. Also sales person doesn't answer the phone at all.
7/14/2024 3:38:12 PM
By tunamarshall
HUGE. WOW. Fair prices.
7/14/2024 3:14:01 PM
By Pooja Shirke
7/14/2024 2:42:36 AM
By Divine Daniel
7/14/2024 2:18:59 AM
By Matthew Lee
BEWARE: Delivery was over 2 hours late - delivery window was 2:45-5:15pm on a Saturday and the delivery truck arrived around 7:15pm. The only way I was able to track my delivery was through the online portal, which kept getting pushed further and further back. I then called customer service around 5:15pm and they told me that I had to wait an additional hour or reschedule for another day. When I asked for reimbursement , the customer service rep. told me that they had no system to file any reimbursements. Once the delivery truck finally arrived, the movers were professional and completed the delivery. After the delivery, I spoke with the warehouse manager who only offered a $25 reimbursement (delivery fee was $89). Overall terrible customer service and the company needs to reconsider logistics planning because there was still one more delivery after mine. I am very disappointed because I had a positive experience shopping at AFW but waiting an additional 2 hours for a scheduled delivery is unacceptable.
7/13/2024 4:11:21 AM
By Spyder Dogg
Arrived battered a beaten up crammed into loose pieces of cardboard held together by scotch tape. Over 200 pieces NO INSTRUCTIONS
7/10/2024 9:24:19 PM
By Jessica Cole
Zee was our sales agent and he had excellent customer service. Please look for him if you need great priced furnitures at AFW. Also the delivery guys were awesome and very careful and fast! Thank you AFW.
7/7/2024 11:45:44 PM
By abraham torres
7/7/2024 8:22:39 PM
By Peter Vachirasudlekha
7/7/2024 5:41:35 PM
By Mario Garcia
7/7/2024 4:20:20 PM
By akhil rangaraju
Professionalism personified.
7/7/2024 2:42:06 PM
By Floydetta Harbin
My family has been with AFW for over 30yrs. We won’t buy from anywhere else.
7/6/2024 9:25:37 PM
By Sarah F
7/6/2024 7:09:47 PM
By The Simple Joy In Life
Great service JT ! What I love about AFW is their furnitures are available for delivery right away, Other stores you have to wait so long before u get ur items.All furniture in perfect condition upon delivery..Highly recommended! Thank you so much AFW!
7/6/2024 6:47:41 PM
By solana jade
7/6/2024 3:17:20 PM
By Alma Gonzalez Garcia
7/6/2024 4:56:13 AM
By Марго Фролова
Worst customer service. Don't waste your time. Unprofessional associates, unprofessional and rude manager. -10 stars.
7/5/2024 7:14:24 PM
By Sondra Nelson
7/5/2024 5:12:36 PM
By Kelsy-Michele Emeish
Ordered a sectional and did a pickup. When we put it together we realized the latches where the sectionals connect were completely off, and they’re bolted in so we couldn’t move them. They wanted to charge us $80 to replace or we would have to haul the couch back ourselves.
7/5/2024 3:17:39 PM
By Dara Hall
Easy purchasing process and great delivery team!
7/5/2024 2:31:49 PM
By Lexie Gray
Alex was such a great help!! We were sure we needed a couch but didn’t know what kind! He was kind and not pushy at all! We really enjoyed our experience!
7/5/2024 3:41:54 AM
By Talha Alhmood
7/4/2024 5:12:09 PM
By Barbara Blue
Salesman was great. The problem I have is they don’t support products that you have to assemble. To order missing hardware, I had to chase down Ashley furniture contact number as the one they provide on the sales invoice is to a dentist office. I kid you not. I called to talk to a manager and was dumped back into the beginning of the phone queue 3 times. Zero support and misinformation. I’ll shop elsewhere. Now I have to wait 7-10 business days for some hardware and the parts are taking up an entire room waiting to be assembled. I’d rather shop ikea.
7/4/2024 4:58:21 PM
By Tamika A Singleton
7/4/2024 3:08:50 PM
By Aditi Singh
7/3/2024 11:35:48 PM
By Paulina Nzamby
Muy bonitos los muebles buenos precios,me han encantado
7/3/2024 8:06:24 PM
By Farah Hashmi
We had some bumps along the way but we’re happy with the furniture in our home! AFW nicely worked with us to get us sorted out. Biggest shoutout to our seller Mr.Muhammad Safdar, he was so kind to our family and patiently answered all of our questions. He also resolved most of the issues and kept me updated through everything- truly, we would buy furniture here again solely because of his excellent customer service. Thank you so much, sir!
7/3/2024 6:10:25 PM
By Maria Eugenia Larramendi
High quality items. Excellent delivery and very professional staff
7/3/2024 5:46:26 PM
By A P
Great and friendly service with a smile from the store to the delivery. I really like the quality of my bar stools and mattress. Perfect price point and awesome quality. Thank you AFW, Katy TX.
7/3/2024 4:25:04 PM
By Mazhar khan
7/3/2024 4:06:49 PM
By Dalmacio Jugarap
7/3/2024 2:42:33 PM
By Catalina Lopez Bedoya