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Frequently Asked Questions

 

Our customer support team will contact you to schedule your delivery and cover some important details. Delivery will only be scheduled on a day that you (or someone in your household 18 or over) can be available to accept delivery on your behalf.

We can deliver as soon as 2 days after your purchase. To see the days of the week that we deliver to your zip code click here.

No. All rooms and pathways to delivery areas must be cleared. You are responsible for protecting your floors by laying down rugs, blankets or cardboard. AFW will not be responsible for damaged floors.

Yes! To read more about our pickup options go to our pickup page. You can select both options at checkout. Only available at certain locations.

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