Had a lot of options and Dennis was great to work with!

I ordered my dresser and nightstand on Saturday and it was delivered on Tuesday, saving me $10 off delivery . The delivery driver kept in contact with me and let me know when he was about 30minutes away. When they arrived they asked me where I wanted them set up, went to the truck and got my nightstand, then my dresser and had it set up in about 5 minutes! They were quick and courteous. I will definitely recommend and buy from American Furniture Warehouse again in the future.

We've purchased a number of pieces from AFW (Two living room sets, three recliners, and a mattress) over the years, and overall we've had a great experience. Both living room sets have held up well for many years, and our mattress has been comfortable and worth the investment. One thing I really appreciate is that the sales staff isn't pushy. They let you browse and make decisions at your own pace instead of following you around the store, which makes shopping much more enjoyable. The only reason I'm not giving 5 stars is because of a disappointing delivery experience. The delivery team arrived on time and got everything inside without issue, but one of the recliners was placed right up against the new sofa. I simply asked if they could help scoot it over a few inches since it's quite heavy. The delivery person told me he was only paid to unwrap and place the furniture, and that if I wanted help moving it, it would cost me $40. I wasn't asking for furniture to be rearranged throughout the house or moved to another room. The room was already prepared, and it just needed a slight adjustment. I declined and waited for my husband to move it later. It was just disappointing because it felt like a situation where a little helpfulness and customer service would have gone a long way. That said, the quality of the furniture and the overall shopping experience have been good enough that I would still shop here again.

We had a phenomenal experience! We were able to browse without sales people circling us, but if we had questions, they were readily available. The delivery was quick & professional. The men who delivered and assembled our furniture were friendly and efficient. We found our new favorite furniture store!

Absolutely fantastic service!! Came in not knowing what I wanted and I was helped immediately with all my questions answered. In and out in less than 30mins with full financing.