Great selection, great prices, but just a little too much time on the purchase

Great experience with AFW! Travis was our sales rep at the Webster store. He was great. The delivery guys were great as well, they were in & out quickly. Great job to Josh & Team.

Great quality furniture at great prices.

Unfortunately, the recliner didn’t even last a week before it started falling apart. A few days later it’s completely fell apart and not usable. Waiting to hear back from the store.

A++

Had small issue with recently purchased items. AFW Responded timely and thoroughly, professionally and courteously. Good experience.

Always happy with the furniture, the price, the customer service, and the delivery service. Great place to get good furniture at a good price.

Good quality, delivered on time and assembled quickly with quick cleanup

- Speedy service - Quality product and process - Great product knowledge from staff - Speedy and professional delivery and installation services

Best prices very professional

It was a good shopping experience found some things on sale . Worth the trip

Wide verity of selection, reasonable prices and staff willing to help. We found living room furniture here at the first stop. Put some more things on the list and will be visiting back soon. Highly recommend AFW.

I am frustrated, tired, overwhelm. I am so upset if I could go back in time I would just not to purchase from your store. Our Christmas it’s Ruin,my whole entire life has change after i bought the mattress,Don’t know what does mattress brought to our home some sore insects that bite and make us itchy and they all over our home now, pest control was provide by the apartments we live on and they have done the treatment but we still have them. I should’ve returned the mattresses since day one when they arrive with the stain that was a first sign but I was denied. I wanted to give you guys a chance I shouldn’t never done it.You guys ruin whole entire family life😔

Delivery was quick and on time! Couches look great! Will definitely be buying furniture from here again and the delivery is worth it!

Rude,poor service

My new favorite place to furniture shop. Excellent selection, helpful low-pressure staff, GREAT prices. We even called back in when we saw the couch we just purchased went down in price, not even knowing about their 30-day price match! Thanks AFW!

Easy to deal with an on-time delivery.

Nothing but great things to say about AFW!!! My salesman, Ivan, was amazing with everything. The delivery was excellent and seamless.

Great service in and out of the store.

Mattress and display case was delivered exactly on the day they said and even gave me a 20 minute window. Awesome service!

Out standing service Bob Sutton

Good job over all, but they need to educate delivery people on how to place a memory foam mattress on bed frame. Tags should be at the end of the bed frame. Not on front by headboard

Salesperson Yesenia and Erika were so patient while I looked around showroom floor. Did not hassle or rush me to make decisions. Very satisfied. Also satisfied with delivery drivers. Notified me of delivery ETA morning of delivery and was prompt. Love the look of bedroom furniture in my space!

They are great

Terrific delivery experience! They were on time, professional, polite, careful, efficient, and thorough.

Best store best service ever! Oh and best prices! 💕

There's sales people to talk to everywhere, They don't try to sell you anything you don't want, Very good experience!

Clean store sales associates very professional

Awesome Inlove all my stuff!!

My mom visited your Gulf Freeway store on 11/17/23 to purchase living couches. She was very pleased with the service she received from Jesse Garcia, the salesperson. Jesse was knowledgeable in helping us select the correct set for her and made the financing process easy. He arranged for a speedy delivery. Carlos was our delivery guy on 11/20/23. He arrived during the stipulated time frame and was professional and very careful unloading and arranging the furniture to mom’s desire. We are very please with your company, Jesse and Carlos.

Joseph Moreno helped us at the Webster store and the sale was easy, hassle free and he was knowledgeable about the products we were looking for. We purchased two TV stands, couch and love seat.

Great service and prices.

If I can rate this review an 0 I will had the worst experience of my life sent in shopping for an mattress for my son and a queen size bed upon arrival we got attitude from delivery driver which we paid $100 non refundable. Nevertheless few weeks later my wife start feeling itchiness also for my 6year old son since we purchased the bed these mattresses must have dust mites we had to throw all our sheets which cost me $400 an call pest control will never be coming back ever again yall should check for mites or bedbugs.

This was our second time purchasing and it was another great experience. Friendly, not pushy, salespeople. Our backorder items came in unexpectedly, was a nice bonus.

I have loved every purchase we’ve gotten from AFW! The delivery and set up can not be beat!

Quick and easy delivery! Amazing prices! Profesional delivery drivers ! 10/10

It was delivered on time and drop off quickly no problems....

Everyone was very helpful ... im so glad with my purchase and delivery was 5 stars!! Definitely will be purchasing in the future!

On time, awesome service & set everything up perfectly!

Very courteous & Professional. Knowledgeable!

Muy amable los señores que trajeron los muebles y el vendedor super hable contesto todas nuestras preguntas lo recomiendo al 100%

Every aspect of purchasing from American Furniture Warehouse has been exceptional. Not only are the team members in the store wonderful to work with but the same goes for the delivery and service folks. We won’t purchase furniture from anyone else.

Great product, reasonably priced, great service!

Thanks for the great service, quality products at very good prices

Great service! Fast and professional. Exactly what we wanted!

The young man that assisted my husband and I that helped us choose our furniture was patient and professional!

Great couch and loveseat. Second time purchasing at AFW. Looks awesome in our home! Great experience as always!

Love this store! They have a great selection and prices! The people are awesome as well! I bought the 97 inch Hampton fireplace console and I’m in love! Thanks Carl Reed for helping me!

From purchase to delivery and setup, great experience.