One of a kind Brazilian hair-on hide. Shed-free Naturally resistant to dirt and stains. Easy to clean with occasional light vacuuming. Spot clean spills with a damp cloth, if needed use a small amount of soap. AREA RUG RETURN POLICY: Rugs must be returned within 48 hours with a receipt and in original packaging. NO REFUNDS OR EXCHANGES AFTER THE 48 HOUR TIME PERIOD.